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Helena Dispatch Center moves to new location

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The Helena Dispatch Center is showing off its new home, out past the Helena Regional Airport. Beartooth NBC took a look inside the more spacious work environment.

For 27 years the Helena Dispatch Center has been housed in the HPD law enforcement building. But two weeks ago, the center was finally able to stretch out in an upstairs facility located in the Rocky Mountain Emergency Services training center.

"We had been planning it out for about a year so it was actually fairly organized. We had our plan in place and we had a bunch of people who knew how important it was not to have a disruption in service," says Public Safety Systems Administrator, Scott O'Connell.

"That Wednesday morning two weeks ago when we moved we did everything at 3am in the morning. Kind of figured it's after all of the bar time the alcohol the DUI's. Tried to kind of pick the quietest time," says Lt. HPD, Curt Stinson.

During the move Stinson and O'Connell say there was never down time in phone service while commuting between the two locations both sets of phones were always active. And even though there is still equipment to move they are already hearing what a big difference the new space is making.

"A lot of the complaint up in the old space, it was small and just all of the foot traffic and just all of the buzz of the office environment," says Lt. Stinson.

The dispatch center considers themselves to be family. But even family needs their own room.

"My public safety systems administrator and I shared an office but for me it's space it's so nice to have a little elbow room," says Stinson.

"Really the dispatchers have a nice clean open space to work in," says O’Connell. 

The entire process of moving the dispatch center to its new home took 9 months but all of the employees say it was well worth the wait.


Story by Drew Steele, Beartooth NBC.
Copyright ©2012 Beartooth Communications Company. All Rights Reserved.

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Tagged as:

Helena Regional Airport, Helena dispatch center, Rocky Mountain Emergency Services, Scott O'Connell

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