No health insurance call center for Great Falls
GREAT FALLS, Mont. (AP) -- An Illinois health insurer seeking to buy Blue Cross
Blue Shield Montana says it won't open a 100-employee call center in Great Falls.
Health Care Services Corp. spokesman Greg Thompson says the timing of the
regulatory process did not work out.
The Great Falls Tribune reports the additional call-center employees will be
hired at existing HCSC locations in Illinois, Oklahoma and Texas.
Thompson says the company is committed to purchasing BCBS, but it must increase
its call-center workforce by summer.
The merger must be approved by the attorney general and Insurance Commissioner
Monica Lindeen based upon a recommendation by the hearing examiner, former
Supreme Court Justice William Leaphart.
Lindeen's office previously said she wasn't ready to approve the deal by March 30th.
A final decision isn't expected before May 14.